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For Login issues with admin platform please contact your super user for support. If you are unable to get support through your super user, contact Candescent Customer Care at 877-462-3446 for assistance.
Welcome to Admin Platform
Here's just some of what you can do here after you log in.
Configure your Online and Mobile Banking.
Quickly resolve common issues for your customers.
Train your staff on digital banking products.
Learn about our solutions and latest innovations.
Access marketing resources and product demos.
Get help with managing products on our platform.
Catch up on some of our recent news.
Access the Q3 2026 Product Outlook webinar
Get the latest edition of our exclusive Candescent Product Outlook webinar, a quarterly deep dive into what we’ve delivered—and what's coming next—as the Candescent platform continues to define Intelligent Banking. .
Click here to learn more. Watch the recording, get the roadmap deck and see an in-depth update on our Intelligent Banking strategy and our product roadmap for the remainder of 2026 and start of 2027.
Register for a Live Promotion Suite Training
The Candescent Training team is excited to introduce a new live, instructor-led training class covering Promotion Suite and Promotion Suite Plus, including the new Next-Gen user interface.
Choose one of three training dates: September 28, 29, or 30. Join us for an interactive session covering key functionality and best practices.
To register, log in to Admin Platform and navigate to Training > Training Calendar.
New Business Banking Resources Uploaded
Learn how your financial institution can overcome main challenges and benefit from the boom of business customers. Log in to access videos, demos, our whitepaper and more.